At Club 999, your privacy is not merely a legal obligation — it is our commitment. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Malaysia Personal Data Protection Act (PDPA) 2010.
Six core pillars that ensure your personal data remains secure with Club 999
All your personal data and financial information is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
Your personal data has never been and will never be sold, rented, or shared with third-party advertisers. Your information remains entirely yours.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or customer support.
Your data is stored in certified data centres equipped with multi-layered firewalls, 24/7 monitoring, and automated backup systems to prevent data loss.
Club 999 operates in full compliance with the Malaysia Personal Data Protection Act (PDPA) 2010. All data processing is carried out lawfully, transparently, and responsibly.
In the event of any security incident involving your data, we will notify you within 72 hours via your registered email in accordance with our incident response procedures.
Club 999 ("we", "our platform") takes the privacy of every member seriously. This Privacy Policy describes our practices for collecting, processing, storing, and protecting your personal data when you use the website club999.top or our mobile app.
This document is drafted in accordance with the requirements of Malaysia Personal Data Protection Act (PDPA) 2010. By registering or continuing to use Club 999's services, you consent to the practices described in this Privacy Policy.
We reserve the right to update this Privacy Policy from time to time. Any material changes will be communicated to you via your registered email or a prominent notice displayed on our platform before the changes take effect. We recommend that you review this page periodically to stay informed of the latest updates.
Club 999 collects your personal data through several channels for legitimate and transparent purposes. Below are the categories of data we collect and their respective purposes:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Account verification (KYC), fraud prevention |
| Contact | Email address, phone number | Communications, notifications, customer support |
| Finance | Bank account details, e-wallet information, transaction history | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, access logs | Security, fraud detection, analytics |
| Usage | Game history, betting patterns, game preferences | Experience personalization, responsible gambling |
| Communications | Support chat records, sent emails | Complaint resolution, service improvement |
This includes information you submit during account registration, the KYC verification process, deposit and withdrawal requests, and any communications with our customer support team.
When you visit our platform, our systems automatically record technical information such as your IP address, device type and operating system, web browser used, pages visited, and session duration. This data is used solely for security and platform improvement purposes.
We use your personal data only for legitimate and necessary purposes. Every use of data is based on one of the following legal grounds: your consent, contractual necessity, legal obligation, or our legitimate interests.
Club 999 does not sell, does not rent, and does not trade your personal data to any third party for marketing or commercial purposes. However, there are limited circumstances in which we may need to share your information:
We share only the necessary data with third-party service providers acting on our behalf, including payment gateway providers, identity verification services, cloud infrastructure providers, and analytics services. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.
We may disclose your personal data to government authorities, law enforcement bodies, or courts when required to do so by applicable Malaysian law, court order, or regulatory compliance obligations.
In the event of a merger, acquisition, or asset transfer involving club 999, your personal data may be transferred as part of the business assets. You will be notified in advance if this occurs, and you have the right to object to the transfer.
The club 999 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of some parts of our platform.
The security of your personal data is our highest priority. club 999 implements comprehensive technical and organizational security measures to protect your data from unauthorized access, loss, or destruction.
We retain your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we may retain certain data for up to 7 years to meet legal requirements, regulatory compliance, or any disputes that may arise. Once the retention period expires, data will be securely deleted or anonymized.
Under the Malaysia Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by Club 999:
Request a copy of the personal data we hold about you at any time.
Request correction of any inaccurate or incomplete personal data.
Request deletion of your personal data, subject to our legal obligations.
Object to the processing of your personal data for direct marketing purposes.
Request your data in a structured, machine-readable format.
Request restriction of the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our customer support team via live chat on the platform or our official email. We will process your request within 21 working days from the date the request is received.
Club 999 is a platform designed exclusively for adults aged 18 and above. We does not intentionally collect or process personal data from children under the age of 18.
If we discover that personal data from a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their child has registered an account on our platform are advised to contact our support team immediately.
The club 999 platform may from time to time contain links to third-party websites or services. These links are provided for your convenience only. club 999 has no control over, and accepts no responsibility for, the content, privacy policies, or practices of any third-party websites.
We encourage you to read the Privacy Policy of every website you visit outside the Club 999 platform. The presence of any link on our platform does not imply that we endorse or support the linked website or organisation.
If you have any questions, concerns, or complaints regarding how we handle your personal data, or if you wish to exercise any of your rights as a data subject, please contact us through the following channels:
We are committed to resolving any privacy-related complaints within a reasonable timeframe. If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP) as the relevant supervisory authority.